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Confidentiality All
private information we treat as confidential. We keep necessary medical
records on our surgery computer system. Other members of the health
team, also bound by confidentiality , may have access to relevant
records in order to care for you. You are able to discuss any matter
with members of the tem, including receptionists in privacy.
We cannot give out test results to guardians/parents of persons who are
over the age of 16. If a child is under the age of 16 the
guardian/parent will be able to receive results on behalf of the child.
In order to allow safe and effective treatment for you in an emergency
or in a hospital clinic within South Warwickshire, your medical
information is available over a secure NHS online service. This service
can only be accessed with your explicit consent at the time. It has been
designed not to contain highly sensitive information. We will not
release any medical information to any other outside organisation
without your written consent. All staff working in the NHS are bound by
a strict code of confidentiality.
You have the right to specify whether specific information should be
inaccessible to other NHS doctors who are treating you in an outpatient
clinic but need to make this clear to the doctor referring you to such a
clinic at the time of referral.
Our medical records conform to the standards laid down by the most
recent versions of the NHS guide ’Good Practice Guidelines for General
Practice Electronic Records’ and ‘Confidentiality NHS Code of Practice’.
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Warwick Gates FHC
Cressida Close
Heathcote
Warwick
CV34 6DZ
Tel: (01926) 461800
Number available at the following times:
Monday
0800 to 1210
&
1400 to 1830
Tuesday to Friday
0800 to 1235
&
1400 to 1830
At all other times please use the
Out Of Hours Service
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